Industry view
Every carrier, every category, side by side.
A rating on its own says very little. This is the same data as the carrier profiles, arranged so you can see who is actually better than the market they operate in — and by how much.
Down to a shortlist? Compare two or three carriers in full — pay, benefits and bases as well as ratings.
- Carriers scored
- 43
- Categories
- 11
- Industry median
- 3.0
| Carrier | Roster | Days off | Fatigue | Pay | benefits_package | Upgrade | Commute | Sick leave | Safety | Mgmt | Contract | Overall |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| China Southern Airlinesvs 8 regional peers | 4.2 | 4.7 | 3.8 | – | – | 4.4 | 3.5 | 4.0 | 3.3 | 3.6 | 3.8 | 4.8 |
| WestJetvs 7 regional peers | 3.3 | 3.8 | 4.3 | 4.4 | – | 3.6 | 3.5 | 4.8 | 3.8 | 2.7 | – | 4.4 |
| Oman Airvs 6 regional peers | 3.6 | 3.8 | – | 4.0 | – | 4.0 | 4.0 | 4.3 | 5.0 | 4.2 | 3.5 | 4.3 |
| TUI Airwaysvs 15 regional peers | 4.7 | 3.3 | 3.0 | 3.8 | – | 4.8 | 4.7 | 4.0 | 3.3 | 3.0 | 3.8 | 4.3 |
| All Nippon Airwaysvs 8 regional peers | 3.3 | 3.5 | 2.8 | 3.4 | – | 3.0 | 3.4 | 3.3 | 3.4 | 2.8 | 3.2 | 4.2 |
| Qatar Airwaysvs 6 regional peers | 3.8 | 3.7 | 3.8 | 3.7 | – | 4.5 | 3.5 | 4.0 | 3.8 | 4.7 | 4.6 | 4.0 |
| Wizz Airvs 15 regional peers | 3.7 | 3.2 | 3.5 | 3.8 | – | 3.8 | 2.8 | 3.3 | 3.8 | 3.6 | 3.3 | 4.0 |
| Iberiavs 15 regional peers | 3.0 | 3.3 | 2.2 | 2.8 | – | 2.6 | 2.8 | 3.4 | 2.5 | 3.6 | 2.3 | 3.8 |
| Cathay Pacificvs 8 regional peers | 3.3 | – | 4.0 | 4.3 | – | – | – | 4.3 | – | – | 4.7 | 3.7 |
| Finnairvs 15 regional peers | – | 1.3 | – | – | – | – | – | – | – | – | 3.7 | 3.7 |
| Air Canadavs 7 regional peers | 3.0 | 3.3 | 3.7 | 4.0 | – | 3.0 | 4.0 | 3.3 | 3.8 | 3.8 | 3.5 | 3.6 |
| Norwegianvs 15 regional peers | 3.6 | 3.8 | 3.5 | 3.4 | – | 5.0 | 3.4 | 3.6 | 2.6 | 4.0 | 3.6 | 3.6 |
| Aer Lingusvs 15 regional peers | 4.0 | – | 3.8 | 4.0 | – | 4.0 | 4.2 | 3.6 | 5.0 | 3.8 | 3.3 | 3.5 |
| EgyptAirvs 4 regional peers | 3.8 | 3.8 | 2.8 | 3.5 | – | – | 3.2 | 3.0 | 2.7 | 3.5 | 3.2 | 3.5 |
| Emiratesvs 6 regional peers | 2.8 | – | 4.7 | – | – | – | 3.7 | 4.3 | 4.3 | 3.3 | 3.3 | 3.5 |
| IndiGovs 8 regional peers | 2.4 | 4.0 | 2.4 | 3.2 | – | 3.2 | 3.3 | 3.8 | 3.0 | 2.7 | 3.3 | 3.4 |
| Lufthansavs 15 regional peers | 2.5 | 3.3 | 2.6 | 3.0 | – | 4.0 | 3.0 | 2.7 | 3.2 | 3.0 | 3.8 | 3.4 |
| Kenya Airwaysvs 4 regional peers | 2.3 | 2.9 | 2.9 | 3.3 | – | 3.0 | 2.9 | 3.5 | 3.6 | 2.4 | 2.3 | 3.4 |
| Vuelingvs 15 regional peers | 2.7 | 2.8 | 2.6 | 2.8 | – | 1.6 | 3.0 | 2.0 | 2.2 | 2.0 | 2.0 | 3.2 |
| JetBluevs 7 regional peers | 2.8 | 3.6 | 2.5 | 3.8 | – | 2.4 | 2.7 | 3.5 | 3.0 | 2.6 | 2.3 | 3.2 |
| American Airlinesvs 7 regional peers | – | 2.0 | 1.7 | – | – | 1.3 | 2.3 | 1.8 | 2.7 | 2.5 | 1.7 | 3.0 |
| Ethiopian Airlinesvs 4 regional peers | 3.3 | 2.3 | 3.0 | 3.7 | – | 3.2 | 3.0 | 3.4 | 3.3 | 2.8 | 4.0 | 3.0 |
| Royal Air Marocvs 4 regional peers | 2.2 | 2.6 | 2.5 | 2.6 | – | 2.7 | 1.7 | 2.4 | 2.4 | 2.8 | 2.5 | 2.9 |
| easyJetvs 15 regional peers | 3.2 | 2.0 | 2.4 | 3.8 | – | 3.4 | 3.4 | 3.4 | 3.4 | 3.1 | 3.5 | 2.9 |
| flydubaivs 6 regional peers | 3.0 | 2.5 | 3.3 | 3.6 | – | 2.7 | 4.3 | 2.8 | 2.7 | 2.3 | 2.8 | 2.8 |
| Korean Airvs 8 regional peers | 2.0 | 2.2 | 2.3 | – | – | – | 1.8 | 2.3 | 2.7 | 2.3 | 2.3 | 2.8 |
| Southwest Airlinesvs 7 regional peers | – | 2.7 | – | 3.3 | – | 3.3 | 2.3 | 1.3 | 4.0 | 3.5 | – | 2.8 |
| United Airlinesvs 7 regional peers | 3.3 | 3.0 | – | 4.0 | – | – | 3.7 | 3.0 | 2.8 | – | – | 2.8 |
| Austrian Airlinesvs 15 regional peers | – | – | 3.3 | – | – | – | – | – | 3.7 | – | 3.7 | 2.7 |
| Aviancavs all carriers | 1.7 | – | 3.3 | – | – | – | 2.3 | 2.0 | – | 2.0 | – | 2.7 |
| British Airwaysvs 15 regional peers | 3.1 | 2.7 | 2.3 | 2.7 | – | 2.0 | 2.4 | 2.1 | 2.8 | 2.4 | 2.2 | 2.6 |
| Saudiavs 6 regional peers | 2.5 | – | 2.3 | – | – | 3.0 | 3.0 | 2.8 | 3.7 | 2.3 | 2.3 | 2.5 |
| Singapore Airlinesvs 8 regional peers | 3.0 | 2.7 | 2.2 | 2.8 | – | 3.0 | 3.0 | 2.8 | 3.3 | 2.7 | 2.6 | 2.5 |
| ITA Airwaysvs 15 regional peers | 2.3 | 2.5 | 1.6 | 1.8 | – | 1.8 | 1.4 | 3.2 | 2.4 | 2.5 | 2.4 | 2.4 |
| Air Francevs 15 regional peers | 3.0 | 2.0 | 2.7 | 2.0 | – | 2.0 | 3.4 | 2.3 | 2.0 | 3.0 | 3.0 | 2.4 |
| Delta Air Linesvs 7 regional peers | 2.0 | – | – | 2.3 | – | 2.0 | 2.5 | 2.0 | 2.3 | 1.5 | 1.0 | 2.3 |
| LATAM Airlinesvs all carriers | 2.0 | – | 3.3 | 2.5 | – | 2.3 | 2.3 | 3.0 | 2.5 | 2.8 | 2.7 | 2.3 |
| Qantasvs 8 regional peers | 2.5 | 3.5 | 2.3 | 2.3 | – | 3.2 | 2.7 | 3.5 | 3.0 | 2.8 | 2.3 | 2.2 |
| Copa Airlinesvs all carriers | 2.2 | 2.3 | 1.5 | 2.7 | – | 2.5 | 1.5 | 2.0 | 3.3 | 1.6 | 2.2 | 2.2 |
| Swissvs 15 regional peers | 1.7 | 2.6 | 2.3 | 2.3 | – | 1.8 | 2.9 | 2.5 | 2.0 | 2.0 | 2.0 | 1.8 |
| Air New Zealandvs 8 regional peers | 2.3 | 3.7 | – | 3.3 | – | – | 3.0 | 2.7 | 2.5 | 2.7 | 2.7 | 1.8 |
| Etihad Airwaysvs 6 regional peers | 1.8 | 1.4 | 2.0 | 2.0 | – | 2.0 | 2.2 | 1.9 | 2.2 | 2.0 | 1.8 | 1.5 |
| Jet2vs 15 regional peers | 2.3 | 1.6 | 2.8 | 2.6 | – | 2.0 | 2.0 | 2.3 | 3.0 | – | 1.8 | 1.4 |
| GOL Linhas AereasNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| Japan AirlinesNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| KLMNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| RyanairNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| SASNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| TAP Air PortugalNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
| Turkish AirlinesNot enough reviews yet | – | – | – | – | – | – | – | – | – | – | – | – |
A cell is blank until at least 3 reviewers have answered that question for that carrier. A carrier is compared against its region only where at least 4 carriers there have published scores — otherwise it is compared against every carrier on the site, and its row says so.
Why compare against a region?
Pay, rostering law, union density and commuting norms differ far more between regions than within one. A European carrier measured against a Gulf median is not being measured against anything it competes with.
Why some cells are blank
A carrier needs enough reviews before a score means anything, and each of the ten questions is optional — so a carrier can have plenty of reviews and still have one category nobody answered. Those are left blank rather than filled with a guess.
What it cannot tell you
These are opinions from the crew who chose to write them, not an audit. A carrier that scores well here is one whose crew report a better experience than their peers’ — which is worth knowing, and is not the same as a fact about the company.