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Practice Management

Insurance Billing and Superbilling

2 min read · Updated February 12, 2026

Insurance billing covers the process of submitting claims to insurance companies for therapy reimbursement, while superbilling provides clients with documentation to seek out-of-network reimbursement.

Insurance Billing Basics

Therapists bill insurance through two primary paths: in-network claims (submitted directly to the insurer) and superbills (provided to clients for out-of-network reimbursement). Your billing approach shapes your effective session rate, administrative burden, and client accessibility.

In-Network Billing

How It Works

You contract with insurance panels, agree to their fee schedule, and submit claims for reimbursement. The insurer pays the contracted rate minus the client’s copay or coinsurance.

Common CPT Codes for Therapy

Code Description Typical Duration
90791 Diagnostic evaluation (intake) 45-60 min
90834 Individual psychotherapy 45 min
90837 Individual psychotherapy 60 min
90847 Family/couples therapy (client present) 45-60 min
90853 Group psychotherapy 45-60 min

Documentation for Claims

Insurance claims require progress notes that demonstrate medical necessity. Each note should include diagnosis codes, treatment interventions, and measurable progress toward treatment plan objectives. Using standardised outcome measures like the PHQ-9 and GAD-7 strengthens medical necessity documentation.

Superbills for Out-of-Network Clients

A superbill is a detailed receipt that clients submit to their insurance for partial reimbursement. Clients with PPO plans often receive 50-80% reimbursement.

Required Superbill Fields

  • Therapist’s name, credentials, NPI number, and tax ID
  • Client’s name, date of birth, and insurance information
  • Date of service
  • CPT code and diagnosis code (ICD-10)
  • Session fee charged
  • Amount paid by client

Choosing Your Billing Model

Model Pros Cons
In-network Steady referrals, accessible to insured clients Lower rates, administrative burden, claim denials
Out-of-network with superbills Full fee control, less admin Smaller client pool
Private pay only Maximum control, zero insurance admin Smallest client pool

Many therapists use a hybrid model: one or two well-reimbursing panels plus superbills for out-of-network clients. For a complete analysis, see our therapy session fees guide and superbilling guide.

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