Insurance Billing and Superbilling
Insurance billing covers the process of submitting claims to insurance companies for therapy reimbursement, while superbilling provides clients with documentation to seek out-of-network reimbursement.
Insurance Billing Basics
Therapists bill insurance through two primary paths: in-network claims (submitted directly to the insurer) and superbills (provided to clients for out-of-network reimbursement). Your billing approach shapes your effective session rate, administrative burden, and client accessibility.
In-Network Billing
How It Works
You contract with insurance panels, agree to their fee schedule, and submit claims for reimbursement. The insurer pays the contracted rate minus the client’s copay or coinsurance.
Common CPT Codes for Therapy
| Code | Description | Typical Duration |
|---|---|---|
| 90791 | Diagnostic evaluation (intake) | 45-60 min |
| 90834 | Individual psychotherapy | 45 min |
| 90837 | Individual psychotherapy | 60 min |
| 90847 | Family/couples therapy (client present) | 45-60 min |
| 90853 | Group psychotherapy | 45-60 min |
Documentation for Claims
Insurance claims require progress notes that demonstrate medical necessity. Each note should include diagnosis codes, treatment interventions, and measurable progress toward treatment plan objectives. Using standardised outcome measures like the PHQ-9 and GAD-7 strengthens medical necessity documentation.
Superbills for Out-of-Network Clients
A superbill is a detailed receipt that clients submit to their insurance for partial reimbursement. Clients with PPO plans often receive 50-80% reimbursement.
Required Superbill Fields
- Therapist’s name, credentials, NPI number, and tax ID
- Client’s name, date of birth, and insurance information
- Date of service
- CPT code and diagnosis code (ICD-10)
- Session fee charged
- Amount paid by client
Choosing Your Billing Model
| Model | Pros | Cons |
|---|---|---|
| In-network | Steady referrals, accessible to insured clients | Lower rates, administrative burden, claim denials |
| Out-of-network with superbills | Full fee control, less admin | Smaller client pool |
| Private pay only | Maximum control, zero insurance admin | Smallest client pool |
Many therapists use a hybrid model: one or two well-reimbursing panels plus superbills for out-of-network clients. For a complete analysis, see our therapy session fees guide and superbilling guide.
Related Resources
Sliding Scale Fee Structure
A sliding scale fee structure is a tiered pricing system where therapy session fees are adjusted based on the client's household income, expanding access while maintaining practice viability.
Session Documentation
Session documentation is the process of recording clinical information from therapy sessions, including notes, assessments, and treatment updates.
Treatment Plans
A treatment plan is a structured document that outlines a client's diagnoses, therapeutic goals, interventions, and measurable objectives to guide the course of therapy.
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